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Claims ManagementClaims Management
Claims Management
FCA Authorisation
Expert regulatory support for claims management companies seeking FCA authorisation for regulated claims management activities.
90+
Firms Authorised
97%
Success Rate
10 wks
Avg Timeline
Claims Management Regulation
Claims management companies (CMCs) provide services including seeking out, referring, or identifying potential claimants, or providing advice or services in relation to claims.
Since April 2019, the FCA has regulated CMCs, imposing strict requirements on marketing, fees, and client treatment to address historic consumer harm.
FCA authorisation requires demonstrating clear fee structures, appropriate qualifications, compliant marketing, and robust consumer protection.
Typical Services
- Personal injury claims management
- Financial services mis-selling claims
- Housing disrepair and criminal injury claims
- Employment tribunal representation
Key Regulatory Requirements
Fee Restrictions
- Fee caps on certain claims types
- Clear fee disclosure upfront
- No fees until claim succeeds
- Transparent charging structures
Marketing Standards
- Prohibition on cold calling (PI claims)
- Clear and not misleading promotions
- No pressure selling tactics
- Compliant lead generation
Consumer Protection
- Client money safeguarding
- Complaints handling procedures
- Vulnerable customer identification
- Fair treatment framework
Financial Resources
- Base capital: £5,000 (CMCs)
- Professional Indemnity Insurance
- Client money protections
- Financial projections
Ready to Get Authorised?
Speak with our claims management regulatory specialists to discuss your FCA authorisation.
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