This week, the FCA took a bold step forward in reshaping both how firms operate and how customers experience financial services.

From tackling misconduct to modernising the delivery of advice, the regulator’s message is clear: it’s not enough to follow the rules — firms must foster environments of integrity, clarity, and innovation.

Quick View of the Week’s Highlights

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A Shift in Culture and Conduct

The FCA issued clear guidance on workplace behaviour this week, reminding firms that trust isn’t just built in markets — it starts inside boardrooms. Addressing bullying and harassment head-on, the regulator wants inclusive, accountable leadership at the heart of UK finance.

Smarter Tech, Better Rules

Two strategic speeches covered AI, automation, and private markets. The message: embrace technology, but do it responsibly. Regulators want firms to act now on AI governance, data integrity, and investor transparency — not wait for enforcement to knock.

Advice That Actually Reaches People

The FCA’s “once-in-a-generation” advice reforms could make a real difference for millions. This move aims to simplify how regulated firms engage with people who typically fall outside formal advice channels — an opportunity for inclusive, mission-driven innovation.

Justice & Operational Focus

From securing a guilty plea in a £1m fraud case to modernising its own portals, the FCA is balancing crime prevention and administrative efficiency — setting an example in both enforcement and user experience.