FCA Regulated • MCOB Compliance

Mortgage Broking Services

Comprehensive FCA authorisation and MCOB compliance support for mortgage brokers and advisers. Whether you're providing advice or arranging mortgages, we help you navigate regulatory requirements and build a compliant mortgage business.

Mortgage Advisory & Arrangement Services

Understanding the difference between advisory and non-advisory mortgage services

Advisory Services

Providing mortgage recommendations and advice

When you make a personal recommendation to a customer about a mortgage

Key Features:

  • Personal mortgage recommendations
  • Suitability assessments required
  • Whole of market vs restricted advice
  • Enhanced disclosure requirements
  • Ongoing suitability obligations

Regulatory Requirements:

  • Qualified mortgage advisers (CeMAP or equivalent)
  • Detailed suitability reports
  • Comprehensive fact-finding
  • Product research and selection
  • Consumer Duty fair value assessments

Non-Advisory Services

Arranging mortgages without personal recommendations

When you arrange mortgages but don't provide personal recommendations

Key Features:

  • Mortgage arrangement services
  • Application submission support
  • Product information provision
  • Limited disclosure requirements
  • No suitability assessment needed

Regulatory Requirements:

  • Clear disclosure of non-advisory status
  • Product information provision
  • Application processing capabilities
  • Customer understanding documentation
  • Appropriate staff competence

Managing Your Mortgage Permissions

Understanding and maintaining the right FCA permissions for your business model

Mortgage Types

Different mortgage permissions available

  • Residential mortgages
  • Buy-to-let mortgages
  • Equity release (lifetime mortgages)
  • Home reversion plans
  • Second charge mortgages

Permission Scope

Defining your business activities

  • Advising on regulated mortgages
  • Arranging regulated mortgages
  • Whole of market vs panel
  • Direct authorization vs appointed representative
  • Additional lending permissions

Ongoing Compliance

Maintaining your permissions

  • Variation of permissions applications
  • Threshold conditions maintenance
  • Regulatory reporting obligations
  • Competence and qualification updates
  • Consumer Duty implementation

MCOB Compliance Requirements

Navigating the Mortgages and Home Finance: Conduct of Business sourcebook

Customer Documentation

Required disclosures and documentation

  • Initial disclosure documents
  • Services and fees disclosure
  • Mortgage illustrations (KFI)
  • Suitability reports (advisory)

Customer's Best Interests

Acting in the customer's best interests

  • Fair value assessments
  • Whole of market considerations
  • Remuneration disclosure
  • Conflict management

Responsible Lending

Affordability and creditworthiness

  • Affordability assessments
  • Income and expenditure verification
  • Credit checks and scoring
  • Vulnerable customer identification

Product Governance

Mortgage product oversight

  • Target market identification
  • Product distribution arrangements
  • Fair value monitoring
  • Product review processes

Advice Standards

Quality of mortgage advice

  • Comprehensive fact-finding
  • Suitability assessments
  • Product research and selection
  • Clear suitability reporting

Records & Monitoring

Ongoing compliance evidence

  • Customer file maintenance
  • Compliance monitoring programs
  • Quality assurance reviews
  • MI and reporting

How MEMA Supports Mortgage Brokers

End-to-end support from authorisation through ongoing compliance

FCA Authorisation

Complete application support for mortgage permissions

Includes:

  • Permission selection guidance
  • Business plan development
  • Application preparation and submission
  • FCA query management
  • Post-authorisation setup

MCOB Implementation

Embedding MCOB requirements into your processes

Includes:

  • Policy and procedure creation
  • Documentation templates
  • Compliance monitoring frameworks
  • Staff training programs
  • Quality assurance systems

Ongoing Advisory

Continuous regulatory support and guidance

Includes:

  • Regulatory change monitoring
  • Compliance health checks
  • Variation of permissions support
  • FCA correspondence assistance
  • Remediation project guidance

Essential Requirements for Mortgage Brokers

Critical compliance areas for mortgage broking businesses

Appropriate FCA permissions
Qualified mortgage advisers (CeMAP)
MCOB-compliant documentation
Consumer Duty implementation
Professional indemnity insurance
SM&CR compliance

Ready to Build Your Mortgage Broking Business?

Contact our mortgage broking specialists for expert FCA authorisation and MCOB compliance support

📞 Phone: 0330 133 0811

📧 Email: contact@memaconsultants.com